Lenders
- Popular Lenders
Insights

Check Claim Now

Terms of Business

Our Terms of Business outline the scope of our services, your rights, and the responsibilities of both parties during the claims process.

Terms of Business Document

Note: If the PDF doesn't display above, you can download it here .

Total Claims is a trading style of Chase Monro Claims Ltd. Chase Monro Claims is registered in England and Wales. Registered number: 08314551. Registered office: 5 Glenn Building South 10 A Moor Lane, Crosby, Liverpool, England, L23 2UN. Chase Monro Claims Ltd is a claims management company authorised and regulated by the Financial Conduct Authority for regulated claims management activities. Firm Reference Number: 831404.

You can claim for free without using a claims management company by contacting your lender directly. If your complaint isn't successful, you can refer it to the Financial Ombudsman Service for free.

For more information on the FCA's car finance investigation, visit the FCA's official statement.

Total Claims does not charge customers for its free eligibility check service.

In successful cases, Chase Monro Claims Ltd charges fees of 18% to 36% (including VAT). A success fee will be deducted from each successful claim. If you cancel your claim after the 14-day cooling-off period, you may be charged for any work undertaken at the rate of £139 - £282 per hour plus disbursements.

Helping UK consumers claim compensation for mis-sold PCP agreements. Our no-win-no-fee service makes it risk-free to pursue the money you're owed.

Services

Check Your Claim
PCP Claims
Lenders
About Us

Legal

Privacy Policy
Terms & Conditions
Cookie Policy
Complaints

© Total Claim 2025.

Sign Up

Join our newsletter to stay up to date on features and releases.

Your Email

or