How it works
Lenders
- Popular Lenders
Insights
- Resources
  - Latest Insights
  - Car Finance Glossary
About

Check Claim Now

Terms of Business

Our Terms of Business outline the scope of our services, your rights, and the responsibilities of both parties during the claims process.

Terms of Business Document

Note: If the PDF doesn't display above, you can download it here .

Total Claim is a trading style of Chase Monro Claims Ltd. Chase Monro Claims is registered in England and Wales. Registered number: 08314551. Registered office: 5 Glenn Building South 10 A Moor Lane, Crosby, Liverpool, England, L23 2UN. Chase Monro Claims Ltd is a claims management company authorised and regulated by the Financial Conduct Authority for regulated claims management activities. Firm Reference Number: 831404.

You can claim for free without using a claims management company by contacting your lender directly. If your complaint isn't successful, you can refer it to the Financial Ombudsman Service for free.

For more information on the FCA's motor finance redress scheme, visit the FCA's official statement.

Total Claim does not charge customers for its free eligibility check service.

Chase Monro May refer your claim to another party if we feel it is in your best interests to do so. If we do this you will be notified immediately that we have done so. We will receive a fee from the third party for referring you.

In successful cases, Chase Monro Claims Ltd charges fees of 18% to 36% (including VAT). A success fee will be deducted from each successful claim. If you cancel your claim after the 14-day cooling-off period, you may be charged for any work undertaken at the rate of £139 - £282 per hour plus disbursements.

Helping UK consumers check and manage potential motor finance commission claims. Our no win, no fee service has no upfront charge.

Services

Check Your Claim
PCP Claims
Lenders
About Us

Legal

Privacy Policy
Terms & Conditions
Cookie Policy
Complaints

© Total Claim 2025.

Sign Up

Join our newsletter to stay up to date on features and releases.

Your Email

or