Motonovo Finance Claim – Start Your Claim Today
If you took out PCP or HP car finance with Motonovo and commission or lender ties were not clearly explained, you may be entitled to compensation. Start with a free eligibility check.
Check Your Motonovo Claim
Am I Eligible for a Motonovo Claim?
The FCA's final motor finance redress scheme rules cover eligible agreements where commission or lender-tie arrangements were not clearly disclosed. If Motonovo financed your vehicle, we can help check whether your agreement may be in scope.
You Could Be Eligible If:
You bought a vehicle on motor finance during the FCA scheme window
The FCA final scheme covers eligible motor finance agreements taken out between 6 April 2007 and 1 November 2024 where commission or lender-tie arrangements were not clearly disclosed. DCA-specific claims usually relate to agreements before the January 2021 DCA ban.
Motonovo did not tell you about sales commissions
Your finance provider had a legal obligation to disclose if they were paying commission to the dealer or broker. If Motonovo hid this information from you, it creates an unfair relationship under Section 140A of the Consumer Credit Act 1974.
Motonovo mentioned commissions but didn't explain how much or how they worked
Even if commission was mentioned, you may still have a claim if Motonovo didn't tell you the amount or that the dealer could set your interest rate higher to earn more commission (known as a Discretionary Commission Arrangement).
You paid a high interest rate
The FCA scheme looks at whether undisclosed arrangements affected what you paid, including DCAs, high commission arrangements, and certain lender or broker ties.
Motonovo wasn't thorough with affordability checks
Lenders are required by FCA guidelines to ensure you can afford the loan payments. If Motonovo didn't conduct proper affordability checks and you struggled to meet payments, you may have a valid claim.
The dealer/broker didn't disclose their relationship with Motonovo
Dealers should have informed you about any commercial relationships with Motonovo, including potential conflicts of interest.
What Types of Agreements Are Covered?
Claims can be made for:
- Both new and used vehicles purchased through finance
- Active agreements where you're still making payments
- Agreements that have ended and been fully paid off
- Multiple vehicles (you can claim for each eligible agreement)
- Vehicles that were repossessed
- All types of vehicles: cars, vans, trucks, and motorcycles
The FCA says 12.1 million agreements are eligible under its final scheme rules, with average redress of around £830 per eligible agreement. Actual outcomes vary and no result is guaranteed.
Motonovo PCP Claims - What You Need to Know
MotoNovo Finance is the motor finance brand of Aldermore Group (part of FirstRand), financing PCP and HP agreements through UK independent dealers.
What is a PCP Claim?
A PCP claim asks a lender to put right a car finance deal where the cost was pushed up by undisclosed, interest-linked commission. It's about getting compensation for deals where hidden fees made you pay more than you should have.
Discretionary Commission Arrangements
Before January 2021, many lenders let dealers/brokers set your APR higher and earn more for doing so. This was called a Discretionary Commission Arrangement (DCA), and the FCA banned it in 2021 because it was unfair to customers.
Supreme Court Decision
On 1 August 2025, the UK Supreme Court confirmed customers can still win where the overall deal was unfair under section 140A of the Consumer Credit Act 1974. The Court looks at what you were told, how your rate was set, and the effect on what you paid.
FCA Response & Scale
The FCA introduced final industry-wide redress scheme rules in March 2026. It says 12.1 million agreements are eligible under those final rules, with around £7.5 billion expected to be paid in redress.
In short: A PCP claim is about whether an undisclosed commission influenced your interest rate and made you pay more than you should have. If the relationship was unfair, you could be entitled to refunds of extra interest/charges. No outcome is guaranteed.
What is my Motonovo Claim worth?
The FCA's final scheme rules estimate average redress at around £830 per eligible agreement. This is an FCA average, not a Total Claim average or a guaranteed amount — your Motonovo redress will depend on the scheme rules and the specifics of your agreement.
Factors Affecting Your Claim Value
Important: Multiple Finance Agreements = Higher Compensation
If you had multiple eligible finance agreements, each one can have its own redress calculation. The FCA's average of around £830 per eligible agreement is a guide only; actual outcomes can be higher, lower, or nil.
Why Choose Total Claim for Your Motonovo Claim?
Motonovo motor finance claims require specialist expertise. Here's why over 50,000 customers have chosen Total Claim for their finance claims:
Our Motonovo Claim Process
From initial assessment to final compensation - we handle everything for your Motonovo finance claim. No upfront costs, maximum results.
Step 1: Motonovo Agreement Check
Complete our simple form with your Motonovo finance details. We'll run a soft credit search to locate all your past Motonovo agreements and assess your claim potential.
- Takes just 2 minutes to complete
- We locate all your Motonovo agreements
- Soft credit search won't affect your credit score
Step 2: Motonovo Claim Submission
Our Motonovo specialists handle everything. We submit your claim directly to Motonovo, providing all evidence of hidden commission arrangements and unfair practices.
- Specialist knowledge of Motonovo practices
- Professional claim submission with full evidence
- Direct communication with Motonovo on your behalf
Step 3: Motonovo Claim Management
We manage communications with Motonovo, keep your claim evidence organised, and update you as the FCA scheme moves through implementation and legal challenge.
- FCA final rules estimate average redress of around £830 per eligible agreement
- You receive updates throughout the process
- No upfront fees - we only get paid when you win
Ready to Check Your Motonovo Claim?
If you had a PCP or HP agreement with Motonovo, you may be entitled to compensation. Free 60-second eligibility check — soft credit search only.
Check Motonovo ClaimNo outcome is guaranteed. You can also complain directly to Motonovo or use the Financial Ombudsman Service for free.
How long does a Motonovo finance claim take?
The FCA introduced final motor finance redress scheme rules on March 30, 2026, but the scheme is now under legal challenge. The FCA says legal action will delay payouts that were due to begin this year, while firms should keep preparing. We can still register and prepare your Motonovo claim now and keep you updated as the timeline moves.
What if I no longer have my Motonovo paperwork?
You can still make a Motonovo claim without the original paperwork. Our system can help identify your historical Motonovo agreements through credit reference agencies, even if you've moved or changed your name since taking out the finance.
Will a Motonovo claim affect my credit score?
No, making a Motonovo finance claim will not negatively impact your credit score. The claim relates to how Motonovo sold the agreement to you, not your payment history. Our eligibility check uses a soft search that doesn't affect your credit file.
Can I claim for multiple Motonovo agreements?
Yes, each eligible Motonovo finance agreement is assessed separately. If you've had multiple vehicles financed through Motonovo, each agreement may have its own redress calculation under the FCA scheme rules or complaint route.
What makes Motonovo claims different?
Motonovo was one of the UK's motor finance providers. Our team reviews the lender, broker, agreement dates, and commission disclosure issues so the complaint is framed against the right FCA scheme criteria.
How much could my Motonovo claim be worth?
The FCA's final scheme rules estimate average redress at around £830 per eligible agreement. Some people may receive more and some less; your Motonovo outcome depends on the commission or tie arrangement, interest paid, agreement dates, caps in the FCA methodology, and whether the case is eligible at all.
What if Motonovo rejects my claim?
If Motonovo rejects your claim, we can escalate it to the Financial Ombudsman Service on your behalf. Our Motonovo specialists know how to present cases effectively and have a strong track record of overturning rejections.
Can I still claim if I've paid off my Motonovo finance?
Yes, you can still make a Motonovo claim even if you've already paid off your finance agreement. The claim relates to the unfair commission arrangements when the agreement was set up, regardless of whether it's still active.
Related reading
Background on PCP, DCA, and the FCA redress process before you check eligibility.
How long does a PCP claim take in 2026?
The FCA introduced final motor finance redress scheme rules in March 2026, but legal challenges are likely to delay payouts. Here's the realistic 2026 timeline.
Read article →Will a PCP claim hurt my credit score? Soft search vs hard search
No. A PCP or DCA claim eligibility check uses a soft credit search — a record-only enquiry that doesn't affect your credit score and isn't visible to other lenders. Here's exactly how soft and hard credit searches differ.
Read article →FCA motor finance redress scheme 2026 — what's actually decided
The FCA introduced final motor finance redress scheme rules on 30 March 2026. The scheme is now under legal challenge, but consumers with concerns can still complain for free.
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