Affordability Claims
Were you granted credit you couldn't afford to repay? You could be entitled to significant compensation.
What Are Affordability Claims?
Affordability claims arise when lenders fail to conduct proper affordability checks before granting credit. If you were given a loan, credit card, or other financial product that you couldn't realistically afford to repay, you may be entitled to compensation.
Lenders have a legal obligation to assess your ability to repay before offering credit. When they fail to do this properly, they may have to refund interest, charges, and pay additional compensation.
Common Signs of Unaffordable Lending
- You struggled to make payments from the start
- Minimal or no income verification was done
- You were already in financial difficulty
- Multiple applications in a short period
- High credit utilization or existing debts ignored
Types of Affordability Claims
We handle affordability claims across various financial products
Credit Cards
High credit limits granted without proper affordability checks, credit limit increases, and cards issued to vulnerable customers.
Personal Loans
Unsecured loans granted without adequate income verification or consideration of existing financial commitments.
Payday Loans
High-cost short-term loans often granted without proper affordability assessments, particularly to vulnerable borrowers.
Store Cards
Retail credit cards with high interest rates offered at point of sale without adequate affordability checks.
Car Finance
Vehicle financing agreements where affordability wasn't properly assessed, including PCP and HP agreements.
Overdrafts
Arranged overdraft facilities granted without proper consideration of your ability to service the debt.
Legal Framework
Your rights are protected by comprehensive consumer credit regulations
Consumer Credit Act 1974
Requires lenders to assess affordability before granting credit and establishes the framework for responsible lending.
FCA CONC Rules
The FCA's Consumer Credit sourcebook sets out detailed requirements for creditworthiness assessments and responsible lending practices.
CONC 5.2 - Creditworthiness Assessment
Lenders must conduct a reasonable assessment of creditworthiness, considering the customer's ability to meet repayments in a sustainable manner.
What Compensation Can You Claim?
Successful affordability claims can result in substantial compensation
Financial Redress
- Refund of all interest and charges paid
- 8% simple interest on overpayments
- Compensation for distress and inconvenience
- Removal of adverse credit file entries
Typical Compensation Amounts
Check Your Affordability Claim Today
Free assessment, expert guidance, no win no fee. You could be entitled to thousands in compensation.