Close Brothers Finance Claim – Start Your Claim Today
If you took out a PCP or HP car finance agreement with Close Brothers before 2021, you may be entitled to compensation due to hidden Discretionary Commission Arrangements (DCA). Start your claim today.
Check Your Close Brothers Claim
Am I Eligible for a Close Brothers Claim?
If you purchased a car, van, or motorcycle on Close Brothers finance between 2007 and January 2021, you may be eligible for compensation. Following the Supreme Court ruling and FCA action, Close Brothers customers could be owed refunds for unfair hidden commissions that inflated their interest rates.
You Could Be Eligible If:
You bought a vehicle on PCP or HP finance between 2007 and January 2021
This timeframe covers the period during which widespread mis-selling occurred in the car finance industry. The Financial Conduct Authority (FCA) began handling motor finance complaints from April 2007 and banned discretionary commission arrangements in January 2021.
Close Brothers did not tell you about sales commissions
Your finance provider had a legal obligation to disclose if they were paying commission to the dealer or broker. If Close Brothers hid this information from you, it creates an unfair relationship under Section 140A of the Consumer Credit Act 1974.
Close Brothers mentioned commissions but didn't explain how much or how they worked
Even if commission was mentioned, you may still have a claim if Close Brothers didn't tell you the amount or that the dealer could set your interest rate higher to earn more commission (known as a Discretionary Commission Arrangement).
You paid a high interest rate
If your annual purchase rate was above 4.9% (the average APR for car finance), you may have been charged an inflated rate. The FCA found that consumers paid on average £1,100 more in interest due to these arrangements.
Close Brothers wasn't thorough with affordability checks
Lenders are required by FCA guidelines to ensure you can afford the loan payments. If Close Brothers didn't conduct proper affordability checks and you struggled to meet payments, you may have a valid claim.
The dealer/broker didn't disclose their relationship with Close Brothers
Dealers should have informed you about any commercial relationships with Close Brothers, including potential conflicts of interest.
What Types of Agreements Are Covered?
Claims can be made for:
- Both new and used vehicles purchased through finance
- Active agreements where you're still making payments
- Agreements that have ended and been fully paid off
- Multiple vehicles (you can claim for each eligible agreement)
- Vehicles that were repossessed
- All types of vehicles: cars, vans, trucks, and motorcycles
The FCA estimates that 95% of car finance agreements included some form of commission model, with approximately 40% featuring the now-banned discretionary commission arrangements. With compensation averaging around £950 per agreement (according to FCA estimates), checking your eligibility could lead to a significant refund.
Close Brothers PCP Claims - What You Need to Know
Close Brothers is a UK merchant banking group providing lending, deposit taking, wealth management and securities trading. Claims against Close Brothers often involve PCP/HP finance agreements with hidden commission arrangements.
What is a PCP Claim?
A PCP claim asks a lender to put right a car finance deal where the cost was pushed up by undisclosed, interest-linked commission. It's about getting compensation for deals where hidden fees made you pay more than you should have.
Discretionary Commission Arrangements
Before January 2021, many lenders let dealers/brokers set your APR higher and earn more for doing so. This was called a Discretionary Commission Arrangement (DCA), and the FCA banned it in 2021 because it was unfair to customers.
Supreme Court Decision
On 1 August 2025, the UK Supreme Court confirmed customers can still win where the overall deal was unfair under section 140A of the Consumer Credit Act 1974. The Court looks at what you were told, how your rate was set, and the effect on what you paid.
FCA Response & Scale
The FCA will consult on an industry-wide redress scheme. The scale is massive: 25.9 million motor-finance agreements between 2007-2021, with 14.6 million using DCAs and about £8.1 billion of commission paid.
In short: A PCP claim is about whether an undisclosed commission influenced your interest rate and made you pay more than you should have. If the relationship was unfair, you could be entitled to refunds of extra interest/charges. No outcome is guaranteed.
What is my Close Brothers Claim worth?
The mis-sold car finance average payout is estimated at £950 per agreement according to FCA figures. However, several factors can influence the final compensation amount you might receive from Close Brothers.
Factors Affecting Your Claim Value
Important: Multiple Finance Agreements = Higher Compensation
If you had multiple finance agreements between 2007 and 2021, your potential compensation could be significantly higher. For example, with 3 eligible agreements, you could potentially receive around £2,850 (£950 x 3).
Why Choose Total Claim for Your Close Brothers Claim?
Close Brothers motor finance claims require specialist expertise. Here's why over 15,000 customers have chosen Total Claim for their finance claims:
Our Close Brothers Claim Process
From initial assessment to final compensation - we handle everything for your Close Brothers finance claim. No upfront costs, maximum results.
Step 1: Close Brothers Agreement Check
Complete our simple form with your Close Brothers finance details. We'll run a soft credit search to locate all your past Close Brothers agreements and assess your claim potential.
- Takes just 2 minutes to complete
- We locate all your Close Brothers agreements
- Soft credit search won't affect your credit score
Step 2: Close Brothers Claim Submission
Our Close Brothers specialists handle everything. We submit your claim directly to Close Brothers, providing all evidence of hidden commission arrangements and unfair practices.
- Specialist knowledge of Close Brothers practices
- Professional claim submission with full evidence
- Direct communication with Close Brothers on your behalf
Step 3: Close Brothers Compensation
We negotiate with Close Brothers to secure maximum compensation. The FCA estimates average compensation at £950 per agreement, with many claims settled within 8-12 weeks.
- Average claim value around £950 per agreement (based on FCA estimates)
- You receive updates throughout the process
- No upfront fees - we only get paid when you win
Ready to Check Your Close Brothers Claim?
Close Brothers processed thousands of PCP and HP agreements with hidden commission. You could be entitled to significant compensation.
Check Close Brothers ClaimNo outcome is guaranteed. You can also complain directly to Close Brothers or use the Financial Ombudsman Service for free.
How long does a Close Brothers finance claim take?
Close Brothers finance claims are currently affected by the FCA's extension allowing motor finance firms until December 2025 to respond to complaints. While we can submit your Close Brothers claim now, they aren't required to respond until after this date. We'll keep you updated throughout the process.
What if I no longer have my Close Brothers paperwork?
You can still make a Close Brothers claim without the original paperwork. Our system can help identify your historical Close Brothers agreements through credit reference agencies, even if you've moved or changed your name since taking out the finance.
Will a Close Brothers claim affect my credit score?
No, making a Close Brothers finance claim will not negatively impact your credit score. The claim relates to how Close Brothers sold the agreement to you, not your payment history. Our eligibility check uses a soft search that doesn't affect your credit file.
Can I claim for multiple Close Brothers agreements?
Yes, you can claim for each eligible Close Brothers finance agreement you've had. If you've had multiple vehicles financed through Close Brothers between 2007 and January 2021, you may be entitled to compensation for each agreement with hidden commissions.
What makes Close Brothers claims different?
Close Brothers was one of the UK's motor finance providers. Our team has specific expertise in Close Brothers practices and commission structures, giving us the knowledge needed to maximize your claim.
How much could my Close Brothers claim be worth?
The FCA estimates that the average compensation amount is around £950 per agreement, though this can vary significantly depending on factors such as the vehicle value, interest rate paid, and length of agreement. Some claims may be worth considerably more.
What if Close Brothers rejects my claim?
If Close Brothers rejects your claim, we can escalate it to the Financial Ombudsman Service on your behalf. Our Close Brothers specialists know how to present cases effectively and have a strong track record of overturning rejections.
Can I still claim if I've paid off my Close Brothers finance?
Yes, you can still make a Close Brothers claim even if you've already paid off your finance agreement. The claim relates to the unfair commission arrangements when the agreement was set up, regardless of whether it's still active.