Volkswagen Finance Claim – Start Your Claim Today
If you took out a PCP or HP car finance agreement with Volkswagen before 2021, you may be entitled to compensation due to hidden Discretionary Commission Arrangements (DCA). Start your claim today.
Check Your Volkswagen Claim
Am I Eligible for a Volkswagen Claim?
If you purchased a car, van, or motorcycle on Volkswagen finance between 2007 and January 2021, you may be eligible for compensation. Following the Supreme Court ruling and FCA action, Volkswagen customers could be owed refunds for unfair hidden commissions that inflated their interest rates.
You Could Be Eligible If:
You bought a vehicle on PCP or HP finance between 2007 and January 2021
This timeframe covers the period during which widespread mis-selling occurred in the car finance industry. The Financial Conduct Authority (FCA) began handling motor finance complaints from April 2007 and banned discretionary commission arrangements in January 2021.
Volkswagen did not tell you about sales commissions
Your finance provider had a legal obligation to disclose if they were paying commission to the dealer or broker. If Volkswagen hid this information from you, it creates an unfair relationship under Section 140A of the Consumer Credit Act 1974.
Volkswagen mentioned commissions but didn't explain how much or how they worked
Even if commission was mentioned, you may still have a claim if Volkswagen didn't tell you the amount or that the dealer could set your interest rate higher to earn more commission (known as a Discretionary Commission Arrangement).
You paid a high interest rate
If your annual purchase rate was above 4.9% (the average APR for car finance), you may have been charged an inflated rate. The FCA found that consumers paid on average £1,100 more in interest due to these arrangements.
Volkswagen wasn't thorough with affordability checks
Lenders are required by FCA guidelines to ensure you can afford the loan payments. If Volkswagen didn't conduct proper affordability checks and you struggled to meet payments, you may have a valid claim.
The dealer/broker didn't disclose their relationship with Volkswagen
Dealers should have informed you about any commercial relationships with Volkswagen, including potential conflicts of interest.
What Types of Agreements Are Covered?
Claims can be made for:
- Both new and used vehicles purchased through finance
- Active agreements where you're still making payments
- Agreements that have ended and been fully paid off
- Multiple vehicles (you can claim for each eligible agreement)
- Vehicles that were repossessed
- All types of vehicles: cars, vans, trucks, and motorcycles
The FCA estimates that 95% of car finance agreements included some form of commission model, with approximately 40% featuring the now-banned discretionary commission arrangements. With compensation averaging around £950 per agreement (according to FCA estimates), checking your eligibility could lead to a significant refund.
Volkswagen PCP Claims - What You Need to Know
Volkswagen is a UK merchant banking group providing lending, deposit taking, wealth management and securities trading. Claims against Volkswagen often involve PCP/HP finance agreements with hidden commission arrangements.
What is a PCP Claim?
A PCP claim asks a lender to put right a car finance deal where the cost was pushed up by undisclosed, interest-linked commission. It's about getting compensation for deals where hidden fees made you pay more than you should have.
Discretionary Commission Arrangements
Before January 2021, many lenders let dealers/brokers set your APR higher and earn more for doing so. This was called a Discretionary Commission Arrangement (DCA), and the FCA banned it in 2021 because it was unfair to customers.
Supreme Court Decision
On 1 August 2025, the UK Supreme Court confirmed customers can still win where the overall deal was unfair under section 140A of the Consumer Credit Act 1974. The Court looks at what you were told, how your rate was set, and the effect on what you paid.
FCA Response & Scale
The FCA will consult on an industry-wide redress scheme. The scale is massive: 25.9 million motor-finance agreements between 2007-2021, with 14.6 million using DCAs and about £8.1 billion of commission paid.
In short: A PCP claim is about whether an undisclosed commission influenced your interest rate and made you pay more than you should have. If the relationship was unfair, you could be entitled to refunds of extra interest/charges. No outcome is guaranteed.
What is my Volkswagen Claim worth?
The mis-sold car finance average payout is estimated at £950 per agreement according to FCA figures. However, several factors can influence the final compensation amount you might receive from Volkswagen.
Factors Affecting Your Claim Value
Important: Multiple Finance Agreements = Higher Compensation
If you had multiple finance agreements between 2007 and 2021, your potential compensation could be significantly higher. For example, with 3 eligible agreements, you could potentially receive around £2,850 (£950 x 3).
Why Choose Total Claim for Your Volkswagen Claim?
Volkswagen motor finance claims require specialist expertise. Here's why over 15,000 customers have chosen Total Claim for their finance claims:
Our Volkswagen Claim Process
From initial assessment to final compensation - we handle everything for your Volkswagen finance claim. No upfront costs, maximum results.
Step 1: Volkswagen Agreement Check
Complete our simple form with your Volkswagen finance details. We'll run a soft credit search to locate all your past Volkswagen agreements and assess your claim potential.
- Takes just 2 minutes to complete
- We locate all your Volkswagen agreements
- Soft credit search won't affect your credit score
Step 2: Volkswagen Claim Submission
Our Volkswagen specialists handle everything. We submit your claim directly to Volkswagen, providing all evidence of hidden commission arrangements and unfair practices.
- Specialist knowledge of Volkswagen practices
- Professional claim submission with full evidence
- Direct communication with Volkswagen on your behalf
Step 3: Volkswagen Compensation
We negotiate with Volkswagen to secure maximum compensation. The FCA estimates average compensation at £950 per agreement, with many claims settled within 8-12 weeks.
- Average claim value around £950 per agreement (based on FCA estimates)
- You receive updates throughout the process
- No upfront fees - we only get paid when you win
Ready to Check Your Volkswagen Claim?
Volkswagen processed thousands of PCP and HP agreements with hidden commission. You could be entitled to significant compensation.
Check Volkswagen ClaimNo outcome is guaranteed. You can also complain directly to Volkswagen or use the Financial Ombudsman Service for free.
How long does a Volkswagen finance claim take?
Volkswagen finance claims are currently affected by the FCA's extension allowing motor finance firms until December 2025 to respond to complaints. While we can submit your Volkswagen claim now, they aren't required to respond until after this date. We'll keep you updated throughout the process.
What if I no longer have my Volkswagen paperwork?
You can still make a Volkswagen claim without the original paperwork. Our system can help identify your historical Volkswagen agreements through credit reference agencies, even if you've moved or changed your name since taking out the finance.
Will a Volkswagen claim affect my credit score?
No, making a Volkswagen finance claim will not negatively impact your credit score. The claim relates to how Volkswagen sold the agreement to you, not your payment history. Our eligibility check uses a soft search that doesn't affect your credit file.
Can I claim for multiple Volkswagen agreements?
Yes, you can claim for each eligible Volkswagen finance agreement you've had. If you've had multiple vehicles financed through Volkswagen between 2007 and January 2021, you may be entitled to compensation for each agreement with hidden commissions.
What makes Volkswagen claims different?
Volkswagen was one of the UK's motor finance providers. Our team has specific expertise in Volkswagen practices and commission structures, giving us the knowledge needed to maximize your claim.
How much could my Volkswagen claim be worth?
The FCA estimates that the average compensation amount is around £950 per agreement, though this can vary significantly depending on factors such as the vehicle value, interest rate paid, and length of agreement. Some claims may be worth considerably more.
What if Volkswagen rejects my claim?
If Volkswagen rejects your claim, we can escalate it to the Financial Ombudsman Service on your behalf. Our Volkswagen specialists know how to present cases effectively and have a strong track record of overturning rejections.
Can I still claim if I've paid off my Volkswagen finance?
Yes, you can still make a Volkswagen claim even if you've already paid off your finance agreement. The claim relates to the unfair commission arrangements when the agreement was set up, regardless of whether it's still active.